Privacy Policy

Clean Data Services ("we", "our", or "us") is a data quality and governance consultancy registered in Addis Ababa, Ethiopia. We provide services including Data Quality Assurance, ERP & Data Migration, Systems & User Acceptance Testing, Training & Consultancy, and Web & Software Development. Our contact information: • Email: [email protected] • Phone: +251-911-47-00-72 • Address: Addis Ababa, Ethiopia

We collect information you voluntarily provide to us when you: • Submit our contact form (Full Name, Company, Email, Phone, Country, and your message) • Subscribe to our newsletter • Contact us directly via email or phone We do not collect any sensitive personal data (such as health data, financial data, or government IDs) through our website.

We use the information we collect for the following purposes: • To respond to your enquiries and provide you with the services or information you have requested • To send you our newsletter if you have opted in (you may unsubscribe at any time) • To improve our website, services, and communications • To comply with legal obligations We will never sell, rent, or trade your personal information to third parties.

Where applicable (e.g., for users in the European Economic Area), we rely on the following legal bases for processing your personal data: • Consent — When you submit our contact form or subscribe to our newsletter • Legitimate Interests — To respond to your enquiry and manage our business relationship • Legal Obligation — To comply with applicable laws and regulations

Your data is transmitted securely via encrypted connections (HTTPS/TLS). Contact form submissions are delivered directly to our team by email and are retained only as long as necessary to fulfil the purpose for which they were collected. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

We do not sell or share your personal data with third parties for their own marketing purposes. We may share your information only in the following limited circumstances: • With trusted service providers (e.g., email delivery services) who process data on our behalf under strict confidentiality agreements • If required by law, regulation, or legal process • To protect the rights, property, or safety of Clean Data Services, our clients, or others

Our website may use minimal technical cookies necessary for the site to function correctly (e.g., session cookies). We do not use third-party advertising or tracking cookies. We do not use Google Analytics or similar persistent tracking services without your explicit consent.

Depending on your location, you may have the following rights regarding your personal data: • Right of Access — Request a copy of the personal data we hold about you • Right to Rectification — Request correction of inaccurate data • Right to Erasure — Request deletion of your personal data • Right to Object — Object to our processing of your data • Right to Withdraw Consent — Where processing is based on consent, you may withdraw it at any time To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

We retain contact form data for a maximum of 24 months from the date of receipt, after which it is securely deleted. If you subscribe to our newsletter, we will retain your email address until you unsubscribe.

Our website may contain links to third-party websites (e.g., LinkedIn, Twitter/X, Facebook). We are not responsible for the privacy practices of those websites and recommend that you review their privacy policies.

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately at [email protected].

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will indicate the date of the most recent revision at the top of this page. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: Clean Data Services Email: [email protected] Phone: +251-911-47-00-72 Address: Addis Ababa, Ethiopia